FAQ

Frequently Asked Questions (FAQ)

Orders & Shipping

Q: How long does shipping take?
A: Most orders ship within 1–3 business days. Delivery time varies depending on your location, but typically arrives within 2–5 business days for domestic orders. International shipping may take 10–21 business days.

Q: Do you ship internationally?
A: Yes! We ship worldwide. Unless stated on the product description. Shipping costs and delivery times will be calculated at checkout.

Q: Will I receive tracking information?
A: Absolutely! Once your order ships, you’ll receive an email with a tracking number so you can follow your package every step of the way.

Products & Courses

Q: What age are your products for?
A: Our resources are designed for kids ages 0 to 10. Each product is developmentally tailored to introduce age-appropriate money concepts through stories, play, and interactive tools.

Q: Are your storybooks bilingual or trilingual?
A: All of our storybooks and flashcards are trilingual—English, Thai, and Mandarin, making them perfect for multilingual homes and classrooms. Only Emily’s Wonderful Wealth Adventure is Bilingual (English-Thai)

Q: What’s included in the Financial Literacy Kit?
A: The kit includes hands-on tools like pretend money, jars, stickers, printable activities, and more—designed to bring each lesson to life in a fun, tactile way.

Q: What’s the difference between the parent course and the kids course?
A:

Our Parent Course (Money Made Simple for Kids) teaches adults how to introduce money habits to kids, based on child development theory. The best and most effective way teach kids Financial Literacy.
Our Kids Course (Money Camp Academy) is designed for children to follow along in a self-paced style, using videos, a workbook, and the Financial Literacy Kit.

💬 Digital Access & Support

Q: How do I access my digital course?
A: After purchase, you’ll receive an email with your login link and instructions. All courses are hosted on our secure learning platform and can be accessed on desktop, tablet, or mobile.

Q: I didn’t receive my login email—what should I do?
A: Check your spam or promotions folder first. If it’s not there, email us at Hello@merryweekend.com and we’ll resend your access details right away.

Q: Do your digital products come in both English and Thai?
A: Yes! All workbooks, textbooks, and printables are available in both English and Thai, with select materials also available in Mandarin.

💸 Payments & Refunds

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, and local payment options in select countries. Payment is processed securely at checkout.

Q: What is your refund policy?
A: Due to the digital and educational nature of our products, all sales are final. If you have an issue with your order, please contact us—we're always happy to help make things right.